I switched to Verizon on 9/9/2022 with 3 lines. At the time of making iPhone purchases, I asked the agent in chat to show me how to submit applications for the $200 per line gift card. I followed all the steps and submitted the applications. I was told at the time the applications were successful and I would receive status notices in email.
I've been following up with this topic since, and no emails, no agent could answer my questions about it either.
Since I followed the instructions to the letter and have saved chat histories with all agents I've chatted with, I request Verizon to provide a status update. If I don't hear back in 3 business days, I will escalate to the executives office, take it to the court and cancel my services.
Hi there! Thank you so much for contacting us tonight, and thank you for joining our family. I don't want you to worry. I can submit a promo correction form for you, and get the promo added to your account as long as you meet the promo requirements. Please send me a Private Message, so we can get started.
*Ana
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