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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
$200 Gift Card for Switching Not Received
sunnykansas
Member

I switched to Verizon on 9/9/2022 with 3 lines. At the time of making iPhone purchases, I asked the agent in chat to show me how to submit applications for the $200 per line gift card. I followed all the steps and submitted the applications. I was told at the time the applications were successful and I would receive status notices in email.

I've been following up with this topic since, and no emails, no agent could answer my questions about it either. 

Since I followed the instructions to the letter and have saved chat histories with all agents I've chatted with, I request Verizon to provide a status update. If I don't hear back in 3 business days, I will escalate to the executives office, take it to the court and cancel my services.

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Re: $200 Gift Card for Switching Not Received
vzw_customer_support
Customer Support

Hi there! Thank you so much for contacting us tonight, and thank you for joining our family. I don't want you to worry. I can submit a promo correction form for you, and get the promo added to your account as long as you meet the promo requirements. Please send me a Private Message, so we can get started.

*Ana

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