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Is anyone else having problems with 3 or 4G connectivity? I am able to place calls and standard text, but no connection to broadband or able to send picture messages. Restarting the phone does nothing. Help!
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Beerz,
Great news! No issues reported in that area. Now, let’s get this resolved for you. Please go to Settings>Wireless and Networks>More Settings>Mobile Networks>Network Mde>LTE/CDMA. Then, power off wi-fi on both, power both phones off and remove sim cards, then re-insert and power ON.
AdaS_VZW
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aodcounselor357, we don't want this to be a problem for you. Help is here. Which device do you have? Have you downloaded 3rd party applications to your device?
Lasina_VZW
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I Have a Samsung S3 and my wife has a Razor Max, we live in Monroe Michigan and I work in Woodhaven. Since Wednsday I have been on 3G, in both areas I normally have 4G service. I think it's down, I noticed Wed and last night I asked my wife to turn off Wifi at the house and she was also connected to 3G not the 4G... So I know its not my phone or my Apps as we both have the 3G and have completely different phones and Apps...
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Beerz,
Great news! No issues reported in that area. Now, let’s get this resolved for you. Please go to Settings>Wireless and Networks>More Settings>Mobile Networks>Network Mde>LTE/CDMA. Then, power off wi-fi on both, power both phones off and remove sim cards, then re-insert and power ON.
AdaS_VZW
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unfortunately i am standing still in my living room and my phone says roaming, then leaving service area... just like the year 2003! so i went outside and my 4g dropped to 3g and my text came back as failed. tried to call my customer since this is a business phone and it dropped the call and after 1 minute of the phone just showing as dialing the bars dropped to zero and disconnected again. hooked it to my wifi and the same.... so looks like it may be a long and not very profitable work day for me!!!
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Having a perfectly working device is a must especially when it's being used for business purposes. Our main goal is to help you stay connected with your customers.
Please tell us, do you have access to Wi-Fi at your location? Is this impacting multiple devices? Does this happen during specific times of the day?
GeovannJ_VZW