Here is a list of some of the things that have gone wrong with my switch to Verizon.
I started the whole 2nd leg of this process on Jan 3 and 6 weeks later I still don’t have a correct account with 4 lines. Of course beyond the frustration I feel for having to commit 12-14 hours of my personal time with this, All of the bills are incorrect and need to be adjusted.
I really need someone to take charge of this, fix it, and make me feel like Verizon cares about all these issues. I can’t be the only one working on this because none of it was caused by me. I can’ t keep spending hours on hold and try to fight for the right bills every month. My next step is to notify the FTC of all these issues as well as my Congressman and the local Consumer Advocate News reporter in my area.
Oh, no! Being on top of your service is vital, especially if you are having set up issues. We are here to help. The last thing we want is for you to have a negative impression of Verizon. Our goal is to provide a world-class experience. Please send us a Private Note to better assist you. ~Gilbert
It’s 9 weeks now. Somehow issues with my little 4 line account are too much for Verizon and customer service can only put in ‘tickets’, not fixes. I switched over to get updated phone because I thought all providers were about the same. They are not.
We know it's important to get this taken care of. We want to look into this further. Please send us a Private Note.