Like I said, you can add someone by name only as an account manager.
How did you add a line for someone else? Did you do it in a store? Did you do it over the phone? It appears you did not do it online while logged into your MyVerizon account. You can add a line for someone else in a store or over the phone simply by being added as an account manager by name only WITHOUT having your line designated as an account manager.
ALL lines on an account are ONLY associated with the account owner's name. You have to make sure you are designated as an account manager by name(for in-store & over the phone transactions) AND by phone line(for MyVerizon account manager transactions)
For example: I have my own account and am the account owner for the account. I have a line on that account. My wife is listed by name AND cellular number as an account manager.
I am ALSO listed as an account manager on another account yet I DO NOT have a cellular number on that account. I DO NOT have a MyVerizon account on that account. When I log into the MyVerizon account on my account, I DO NOT have access to the other account information. The only way I can make transactions for the other account is if I log in as the Account Owner in THEIR MyVerizon account OR make a transaction over the phone or in a store.
