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After recent IOS updates, Voicemail has stopped working

I realized a little while ago that I was no longer receiving voicemails.  I feel like this changed after one of the last couple of IOS updates because there is really no other explanation.  Nothing else has changed on my account.  I have called and left myself messages and never get them.  Others have too...have no idea where these go.  My own personal VM response message doesn't play is that general one despite setting it to personal.  Verizon has not been able to help so far.   And I have turned it off, turned it on, reset the network settings, No VPN, and a host of other suggestions.  Nothing has worked.  Has anyone had similar problems and did you get a solution?

Re: After recent IOS updates, Voicemail has stopped working
Customer Support

GardnerB, we thank you for letting us know about the issues you've been having with your voicemail, and we are here to help. Please meet us in the Private Note as we will be sending you a message shortly. -Kevin

Re: After recent IOS updates, Voicemail has stopped working

I need this help, too, please.