Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Another upgrade rant/question
MarkSilva81
Member

So here's the deal...same old story that I'm sure a lot of people are dealing with. Verizon flat out terrible when it comes to current customer upgrade policies. My wife and I have been with Verizon for I'm guessing at least 15 years and my wife was with them even before that. Up until now we really haven't had issues with upgrading when it was "time" to get us new phones. We keep our phones a long time so we don't need to upgrade every year and we don't want to always be paying for a new phone. We are both running IPhone 7 phones right now and they are getting tired. When I upgrade I don't want to upgrade to last years or 2 years ago models. I want the newest because we will keep it at least 3 years and it wouldn't make sense to start out with an old phone and have it outdated earlier in our usage. Verizon says our phones are worth $67 trade in. It's terrible. I'm not trading in a working phone for $67. If I was a new customer I could buy an iPhone 11 and get another one free, but since I'm a loyal customer my reward is a middle finger and sorry, we have to find ways to bring in new people. Don't tell me they can't afford to lower prices of phones to current customers when they are willing to GIVE AWAY phones to new customers.

I guess my question is, has anyone found a way to get a good deal when upgrading to a CURRENT iPhone?

0 Likes