Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Anyone had good device trade-in experience?
jl7910
Member

I have two Samsung Galaxy S9. Around Christmas, I placed a trade-in order for two Samsung Galaxy S21. The new phones are on back order and estimated to be shipped around January 14.

 

My S9s can be turned on perfectly (I am using them now) and have no screen crack, so I was offered $800 trade-in value for each by a chat agent online which would make the new Samsung Galaxy S21 $0/month. 

 

After I have seen so many complaints here on trade-in:

Credit never applied, trade-in phone never found by Verizon, trade-in value greatly slashed etc. , I am hesitant to go ahead with the trade-in now. Does any one have good trade-in experience? Perhaps those who had good trade-in experience never bother to come here to praise Verizon's trade-in promotion?

 

Tags (1)
0 Likes