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Asked to put 40% of phone as downpayment with credit scores of 760s
xperiment
Enthusiast - Level 2
‎08-04-2016 12:20 PM

creditreport.jpg


Well first experience with Verizon was a rough one. I was coming from Tmobile, excited about verizon's extended coverage. Wanted to preorder note 7 so I put in my SSN and was notified due to my 'credit score' i need to put down a whopping 40% of Note 7's cost (I still have have my application number). All my credit scores are in 760s or 770s. I repeatedly asked what about my credit score prompts a downpayment and i never got a proper response.



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Re: Asked to put 40% of phone as downpayment with credit scores of 760s
Ann154
Community Leader
Community Leader
‎08-06-2016 02:26 PM

I agreed on all your statements here, Weth. Calling customer service or the financial services dept would have been the fastest, easiest and most direct way to find the answer to why a down payment would be required.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Asked to put 40% of phone as downpayment with credit scores of 760s
marauderguy
Enthusiast - Level 2
‎08-05-2016 02:26 PM

As several other people on here have told you, you either have to pay the 40% or move on.

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Re: Asked to put 40% of phone as downpayment with credit scores of 760s
xperiment
Enthusiast - Level 2
‎08-05-2016 02:32 PM

Reason i posted is to find out what the reason is.

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Re: Asked to put 40% of phone as downpayment with credit scores of 760s
marauderguy
Enthusiast - Level 2
‎08-05-2016 02:35 PM

They are not going to tell you the reason. Why keep rehashing it?? Move on.

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Re: Asked to put 40% of phone as downpayment with credit scores of 760s
xperiment
Enthusiast - Level 2
‎08-05-2016 02:37 PM

How about you stop responding to a situation you have no clue about?

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Re: Asked to put 40% of phone as downpayment with credit scores of 760s
Weth
Legend
‎08-05-2016 03:01 PM

What happened to your last post? Did you call financial services like I recommended on there?

You created a new user name?

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Re: Asked to put 40% of phone as downpayment with credit scores of 760s
Ann154
Community Leader
Community Leader
‎08-06-2016 02:26 PM

I agreed on all your statements here, Weth. Calling customer service or the financial services dept would have been the fastest, easiest and most direct way to find the answer to why a down payment would be required.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Asked to put 40% of phone as downpayment with credit scores of 760s
LENNYEDGE
Specialist - Level 2
‎08-06-2016 02:41 PM

try att.........they wanted 30 percent or less with same score or not. this is why Verizon is the largest network.

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Re: Asked to put 40% of phone as downpayment with credit scores of 760s
vzw_customer_support
Customer Service Rep
‎08-07-2016 02:43 PM

Thank you for your interest in becoming our customer, xperiment. There’s a lot that goes into determining the necessary down payment for new services. You can certainly reach out to our sales professionals at 888-924-7937 for additional information. I hope you decide to join us.


LynnD_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Asked to put 40% of phone as downpayment with credit scores of 760s
alswens
Newbie
‎10-05-2021 03:33 PM

Same problem excellent credit and still denied! Talked to several 'customer reps' and all said so sorry can't help you.....is this their way of getting around the 'good' deals they supposedly have?! Hmmmm!

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