Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Auto pay non-compliance fee
djs9
Member

I am being charged a $10 autopay non-compliance fee. Under my payment history it says the card I used to pay my bill early is a credit card, which it is not, it is a debit card. If a credit card is charged a non-compliance fee but a debit card is not then why when adding a new debit card is it lumped together with adding a new credit card?

0 Likes
Re: Auto pay non-compliance fee
vzw_customer_support
Customer Support

Djs9, seeing an additional $10 charge due to your payment can be worrisome. You can use a credit or debit card for Auto Pay. However, to receive a monthly discount you would need to use a checking/savings account or debit card. (refer to general information #1,#3& #4) https://www.verizonwireless.com/support/auto-pay-faqs/ What does the front of the card you used to process your payment show (credit/debit)? Have you contacted your banking institution regarding this card reflecting as credit?

0 Likes