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Awful Reception in Lakewood Colorado
NORSEFORCE
Member

I live in Lakewood Colorado and my neighborhood has all around terrible cellphone reception.  The only way to make calls in the area is to be connected via Wi-Fi . I have been told that competitor services will give you a signal booster free of charge because of this issue.  Is there anyway Verizon will provide me with a signal booster or should I switch services?

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Re: Awful Reception in Lakewood Colorado
vzw_customer_support
Customer Support

It sounds like your current neighborhood is very similar to my old one. I understand your concern and need for reliable service. We do offer options to improve your signal. Have we started troubleshooting yet?

-Carter

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Re: Awful Reception in Lakewood Colorado
NORSEFORCE
Member

Let's troubleshoot 

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Re: Awful Reception in Lakewood Colorado
vzw_customer_support
Customer Support

Good morning, NORSEFORCE. Let's troubleshoot.

 

What is your phone model?

 

What is the ZIP code, and nearest street intersection to the trouble location? We'll check for any potential network issues.

 

 

-Antonio

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Re: Awful Reception in Lakewood Colorado
NORSEFORCE
Member

I have a galaxy s20 ue I think is the submodel. My zip code is 80226.

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Re: Awful Reception in Lakewood Colorado
vzw_customer_support
Customer Support

Thanks for those details, NORSEFORCE. We need some more specific information, and we sent a private message to you to assist you further. Please reply to that message at your convenience.

-Antonio

 

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