Is anyone else getting screwed by Verizon? We signed up for unlimited data and added a line. The sales woman gave me a price that was $50 plus less than what they actually charged us. When i called to see what was up they said oh she was wrong and we don't know why she told you that but your bill is going to be this and thats just how it is. Wouldn't stand behind their employee or their word. Signed up for auto pay because they told us we would get $15 off for every line per month being on autopay. Haven't seen the discount yet. Told me today that we can't use the same debit/credit card we've used to pay for years...said it has to be nothing but a credit card. Didn't tell us that when we signed up. Verizon is nothing but a RIP OFF.
When i called to see what was up they said oh she was wrong and we don't know why she told you that but your bill is going to be this and thats just how it is.
One of the problems I have seen with this is that the price for unlimited changes depending on how many lines you have on your account. When a rep says unlimited can be as low as $40/line but then the customer says they don't want the possibility of re-prioritization at the beginning of their billing cycle that means the price will be greater than $40/line. When they only sign up with 2 lines instead of 4 lines, then the price will be greater than $40/line. I saw this recently in a Verizon store when a customer was given the price for 4 lines but only signed up for 2 lines. The price/line is higher if you only have 2 lines instead of 4 lines.
The original statement IS true, but you may not get that price if you do not meet all of the qualifications, for example 4 lines on GoUnlimited. Additionally, if your lines are currently on a service contract, the prices would likely be $20/line greater than the advertised prices.
Signed up for auto pay because they told us we would get $15 off for every line per month being on autopay. Haven't seen the discount yet. Told me today that we can't use the same debit/credit card we've used to pay for years...said it has to be nothing but a credit card.
First of all, it is only a $5/line discount. Second, you CANNOT use a credit card. It MUST be a debit card or checking account.
Verizon has their plans easily accessible online and clearly states autopay discount requires paperless + debit. plans
Unlimited for 1 line under Go is $80, close to what T-Mobile charges ($70 with autopay) - that one carrier that people always love referencing when cost is mentioned. Autopay discount knocks Go Unlimited to $75. TMobile charges $15 more to "Amp it up" that's going from $70 to $85. Beyond Unlimited is $85 with the same discount.
In spite what advertising does, a less than 5 minute research reveals pricing is on par between the carriers and to have actual coverage, I'd pay the little extra more.
Your issue isn't with Verizon, but an employee that isn't even fit to make a fast food burger correctly. This type of employee exists for T-Mobile, AT&T and Sprint.
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