I agree with your comments.
I have lost faith in a company that has allowed their employees this much latitude to get a sale! So much so, that i'll be selling my stock in the company today.
I just got off the phone with an agent, whom was very nice, and did as much research and detailed work as he could to find a way to help me, but there were no loop-holes out of the UNLIMITED fine print detail... even though the employee at the store lied to me!
I'll never do one of these rebate, trade-in to get the credit per month deals again. Last two times I did them, i had to fight them for SIX months to get the credits kicked in, this time, NO GO.
I will say one thing that was nice, they did give me $350 credit to my account.