Backup Assistant doesn't recognize PIN sent from phone....

[samotr]

I've been trying to backup my Casio GzOne contacts.  I have been able to change the PIN from the phone keypad successfully, but when I try to do a backup I keep getting an Invalid PIN error.

There are 39 pending contacts on the phone to backup.  If I select the "Sync to Phone" button on the Backup Assistant web site will BA pull those contacts from the phone and add them to the contact list on the web site, or will it push the contact list from the web site to the phone, causing the loss of the 39 contacts not backed up?

I bought a new smartphone and need to transfer my contact list.

Thanks.

[troysims72]

I just had the same problem.  What I finally did on the old enV Touch was

1. Go to "Media Center."
2. Go to "Browse & Download"
3. Scrolled down to "Backup Assistant" and clicked "Options."
4. I did an "Upgrade Check," which allowed me to upgrade to the latest version.

After that, my pin worked correctly.  Good luck!