Bad Customer Service
KimNajera
Newbie

Why is it so hard to email Customer Service?  I went into a Verizon store to get a screen protector for my Samsung S III.  They had none in stock, but said there was a shipment coming on Thursday.  I went in on Thursday, the shipment did not come and it would be in on Friday so they would hold a screen protector for me..  I explained I lived more than 13 miles from the store, was a cancer patient undergoing radiation.  I did not make it in to the store on Friday.  When I went in today, the salesman said they had sold it already, and would have more on Tuesday.  I told him never mind, I'd order one on line.

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