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Bad Prepaid Service

Only 1 bar of service in my hometown 03801 since purchacing new LG K51 about a year ago.  Only certain areas near where I live which coverage map says I should have 4g and also has 5g. Coverage issues go into next town as well 03862.  Calls drop multiple times while driving through this area.  Coverage was great several years ago but seems to get worse every year.  Local verizon store says its interference from the highway.  I also have to toggle airplane mode multiple times a day due to getting the mesaage cannot reach server try again later.  Never had these issues with my last phone.  Both me and my wife experience these issues both bought the same phone from Verizon online at the same time.

Re: Bad Prepaid Service
Customer Support

Thank you so much for bringing your issue to our attention today, Dante7. We will be sending you a Private Note shortly to assist you further. *Bryan