I would like to report bad cell service at my place of work. On one side of the building I can BARELY get 3g and frequently drop calls, on the other side of the building I can get 4g service. The issues began in the fall. I used to get 4g service in my classroom, but in the fall it dropped off. Has a tower been out of service? It is extremely frustrating trying to use my cell data and I can't because it's so slow.
Call customer service at 1-800-922-0204 from a landline or *611 from your phone and request they open a trouble ticket to investigate the issue.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
greensled-
We want you to have the best possible signal where it is most needed. What zip code are you in? Are other people also experiencing the same issue?
CarmenT_VZW
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