I switched from At&t to Verizon. And believe me it was the mistake of mistakes. They don't tell you that the service in FLEMINGSBURG is bad. I'm less than a mile away from the tower. And if I'm at say family dollar or Kens Newmarket. I actually have to walk to the front door to get a signal. Consistently failed texts and no signal for calls. 4 lines at $285 a month. And my own mother that also lives in town. Has to either walk outside to call. Or use her brothers phone to call someone. But I suppose if the company put disclaimers about the very poor reception in FLEMINGSBURG. Then they wouldn't make any sales. I got our lines in maysville ky. They never mentioned any issues about FLEMINGSBURG. Even when I called either it was 2-3 days later. Over this issue. Because i couldn't stream a movie. The technician I spoke with. Told me about the reception problems. And mentioned they should be a disclaimer. He fixed it for a while. And i asked if I was going to get charged for the upgraded line. He's said no. Guess what? I'm now getting charged for it. So I tell everyone I see. That Verizon is a waste of money. But find out they already had experienced that. And one person took all her phones back to the Morehead ky store. Because of this same issue. But I have a better plan. I'm reporting this to the ky attorney general. And filling out a BBB complaint. Because if I took everything back. I'm out big time. I traded my iPhones I had on these accounts.
Mark719, have you reached out to Customer Service and asked for a Network Research ticket to be filed for your area? This action will result in technicians physically coming to your area if needed.