Bad service and slow internet
MythicalMexican
Enthusiast - Level 1

i have just made it through my first full year with Verizon and all of a sudden inside my house the service is terrible. It is now normal to have 1-2 bars inside my house instead of full service, when I can go to end of my block and have perfect signal. What is the problem?

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Re: Bad service and slow internet
vzw_customer_support
Customer Service Rep

Hello MythicalMexican, thank you for contacting us. We know how irritating service issues can be, and we're here to help. There are a number of local factors that can contribute to service degradation. These include local topography, load on the network, the distance and line of sight to the connecting tower, foliage, surrounding buildings between your location and tower, alongside with building materials. In what zip code are you experiencing these signal issues? 

 

UbaldoJ_VZW
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