Hello, we know the importance of having a reliable service, and we'd love to help. What are your nearest cross streets and city? How are your services being impacted (calls, texts, data)?
We truly understand the importance of having service and we are here to ensure that it is the case. Can you please clarify, have you completed any steps in effort to getting this corrected? -AlbertP_VZW
Thanks for the reply. Each phone has been rebooted a couple times over the last month or so, don't know of any other troubleshooting I can do. If there is anything I can do to test, let me know, I'll try it.
Timcredible, we certainly want you to have the best possible service. How far do you have to travel before getting adequate service? Do you all find this trouble indoors, outdoors, or both?
I don't have to go anywhere, the signal comes back on it's own. We haven't been outdoors with the phones much, so don't know if it happens outdoors also.
It’s our goal to resolve this ASAP. May we please have your full name and the best phone number to reach you at for further assistance?
Please disregard the last post as this was sent in public by accident. My apologies for that. I have resent this privately. Please only respond to it in private. Thank you.