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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Bank account charged, credited, charged again?
BRAVOS38
Member

I've noticed that every single time I pay my bill online (not auto-pay), the charge in the amount due comes out of my bank account immediately. Check back the next day, the charge has disappeared and my bank account has the money back in it. A few more days, sometimes up to 3 or 4, and the charge is back on my bank account, and the money is taken out again. Its not like I'm being charged twice, more so like I'm charged, refunded with out explanation, and charged again. This can be very misleading, as one might look at their bank account and think "Oh I have plenty of money" while not realizing that the Verizon payment is just in that middle stage of being back in your account.

Can anyone please explain why Verizon does this? Its maddening to accidentally use the money that i thought was in my bank account for other things, to find that I've overdrawn the next day and it was due to the Verizon bill being re-charged. (and yes i know i need to keep a better eye or more money on hand, I'm in college, give me some slack.)

Thanks a million

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Re: Bank account charged, credited, charged again?
nortonjb
Member

that's not Verizon. that's your bank. the authorization from Verizon takes a few days to settle into a charge for the amount you pay. are you paying with a debit card or direct debit from your checking account.

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Re: Bank account charged, credited, charged again?
cjcresawn
Member

I would believe that except no other charges to my account do this  ever. Only My Verizon wireless and FiOS charges

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Re: Bank account charged, credited, charged again?
kh-taylarie
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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Re: Bank account charged, credited, charged again?
vzw_customer_support
Customer Support

It can take time for payments to process. We cannot process any payments here on Chat, so this would be something would want to call our Financial Dept for.

*Heather

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