Basic voicemail

[4rocky2]

Not receiving any voicemail in basic 

[vzw_customer_support]

Having access to your Voice Mail is crucial and we are here to help. Please tell us, what model is your device and is the software up to date?

[9wood]

Not sure if it's new phone or number but if that's the case you will need to set up voicemail by on most phone pressing 1 for few seconds and takes you to voicemail from there if first time tends to tell you to set up choose pin etc