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Biling notifications
wmitchmcd
Member

Why am I constantly receiving repeated  messages from Verizon that my bill is ready or the amount due when I always pay my bill in full on the date it's posted? After Verizon has verified receipt of my payment I continue to receive the messages. How about not wasting my data on useless unwarranted notices and stop using up my data!    

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Re: Biling notifications
vzw_customer_support
Customer Support

wmitchmcd, we apologize for the unwanted alerts you received. As a consumer, I know how inconvenient it is to receive unwanted alerts and we want to help. 
To manage the alert messages you receive, take a look at the My Verizon Alerts & Notifications FAQs https://www.verizon.com/support/my-verizon-alerts-and-notifications-faqs/#change-preferences
Item 4 provides the instructions you need to change your alert preferences. Please let us know if you run into any issues. 

JacobG_VZW

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