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Billing
laa23
Enthusiast - Level 1
‎02-10-2015 02:17 PM

Is there an email address to contact the billing dept?   I can't find anything on the entire site!

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Re: Billing
tikibar1
Community Leader
Community Leader
‎02-10-2015 02:21 PM

There isn't an e-mail address, but here's the phone number:

Financial Services

866-266-1445

Mon - Fri:  8 am - 8 pm ET

Sat:  8 am - 6 pm ET

Sun:  closed

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Re: Billing
laa23
Enthusiast - Level 1
‎02-10-2015 02:49 PM

Thank you,  I know that.   I just hate talking to these people.

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Re: Billing
vzw_customer_support
Customer Service Rep
‎02-12-2015 02:22 PM

laa23,

Search no longer! We can assist you right here. What type of billing concerns did you have?

LindseyT_VZW

Follow us on Twitter @VZWSupport

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Re: Billing
mrjohn369
Enthusiast - Level 2
‎02-17-2015 10:13 AM

I need to call in on the phone and change my billing information. It appears impossible for Verizon to do anything but mouth apologies concerning this issue.

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Re: Billing
VerizonUser1515
Enthusiast - Level 2
‎08-29-2015 07:17 AM

Yes, they consistently mess my bill up.  I signed up in March, 2015 and each of the 5 months I've been with Verizon they have overcharged me.  This is 5 times in a row.  How can they still operate and not address that situation.  I see there are tons of other people on these forums having the same issues.  Please file a complaint with the better business bureau so something can be addressed here.

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