I joined the Verizon network in December, and started having issues from the start. I had two accounts created when I first joined, but I only needed one. So the second account was never activated and the phone was sent back to the warehouse. Two months later my credit report is showing that I have a Verizon account in collections, which I never received a bill for. When I call customer service they can’t even bring up the account and tell me what the charges are and when I call the collection agency they can’t even tell me either. Such bad business practices. I should have received some type of notice about this account. I’m very upset and my credit is ruined.
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