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Blocking a phone number on prepaid
nadahappycamper

Hi, How d I block calls coming from a particular number, texts too? I have one number that keeps calling and texting me multiple times a day, and I told them to stop and they don't. I can't change the number right now, so what do I do?

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Re: Blocking a phone number on prepaid
winterbaby18
Sr. Member

You can call VZW prepaid at (888) 294-6804 and they might be able to assist you.  What phone are you using?

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Re: Blocking a phone number on prepaid
nadahappycamper

I got the Samsung Gusto. Actually I went ahead and configured google voice to overide the voicemail on the phone. And when this idiot calls again, it'll hit that where I can block his number. I'm just trying now to get text messaging blocked and I'll be set

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Re: Blocking a phone number on prepaid
winterbaby18
Sr. Member

Since your using a basic phone I don't have any other ideas but maybe someone else on here will.

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Re: Blocking a phone number on prepaid
vzw_customer_support
Customer Support

Hi there, nadahappycamper! Thanks so much for sharing your concerns over those unwanted calls, and to winterbaby18 for the assist. You can set up Call & Message blocks on your line. The service is free of charges, allows you to add up to 5 lines, and restricts call and messages from 10 digit numbers for up to 90 renewable days. Full details for that service can be found at this link: http://vz.to/MqEgqB

DionM_VZW
Follow us on Twitter www.twitter.com/vzwsupport

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Re: Blocking a phone number on prepaid
tikibar1
Sr. Leader
Sr. Leader

DionM_VZW -- has this been changed?  AFAIK, you can't block numbers on a pre-paid account.

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Re: Blocking a phone number on prepaid
vzw_customer_support
Customer Support

Thanks for catching that mix up, tikibar1. You are correct. The Call & Message Block service that DionM_VZW mentioned is for postpaid customers. To reach our Prepay Team for any options available to your account, please dial 888-294-6804 from a number other than your prepaid phone.

 

JenniferH_VZW

Follow us on Twitter www.twitter.com/vzwsupport

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