Hello, we are here to aid in any way that we can. We can look into this BOGO deal for you. Was your mother's line active with a different carrier prior to the switch to your account?
Every time I try to reply via email it comes back as undelivered. Why??
My Mother had Verizon for years. Due to Alzheimer’s she did not know how to use it anymore. When I moved back to US to care for her I just started using hers. I wanted to get my own phone in my name and noticed the BOGO deal. I was just going to cut hers off and join my brothers account.
I was told it would not be a problem to have my Mother’s number put on my new phone as long as it was done before phone was activated. The Verizon tech guy had me on the old phone as he changed the number and activated the new phone. He promised that it would not add any expense to my brother’s account or interfere with the BOGO deal. Otherwise I would have just taken the number sent with the new phone. It actually was a nicer number. But Mother’s nurses, home help , doctors had her number .