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COVID 19-15GB FREE DATA
6162003
Member

I WOULD LIKE TO KNOW WHEN THE  15GB WILL BE CREDITED TO MY ACCOUNT? I REC'D THE TEXT MESSAGE EARLIER THIS EVENING BUT STILL DO NOT SEE IT IN MY VERIZON APP 

Re: COVID 19-15GB FREE DATA
vzw_customer_support
Customer Support

6162003

 

We truly understand that this crisis has impacted millions, and we are here to help.

The 15 GB is something we are doing to help out during this crisis. This is something we are doing behind the scenes. You are not going to see this in your plan details as this is not part of your "plan details". Click here for the FAQs  that will provide more information on what we are assisting with

https://www.verizonwireless.com/support/covid-19-faqs/

See the important policy information and special offers sections.

Does that help to clear this up for you?

EdwardL_VZW

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Re: COVID 19-15GB FREE DATA
PaulMartocci
Member

I’m kind of skeptical about this. According to your FAQ the only eligible shared plans are 

  •  More Everything Plans, Verizon Plans 1.0 and 2.0 (e.g., S, M, L, XL, XXL), Just Kids

I’m on the 5GB plan, which is not listed.

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Re: COVID 19-15GB FREE DATA
Codysmith2322
Member

I haven't got my 15GBs of free date because of the covid-19 Crisis can you please send me my 15GBs of free data please

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Re: COVID 19-15GB FREE DATA
Tigerstep
Sr. Member

Everyone already received it. End time for that was end of May and this 15GB was the first data used before your plan data was touched.

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