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Call back option stinks
windycity992
Member

Set up a call back for customer service. Once I got the call back, I was put on hold for over 25 minutes and never spoke to anyone. What a waste of time. Does anyone have an email I can use to complain to corporate about this?

Re: Call back option stinks
ColtonThomas01

I had the same thing happen.

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Re: Call back option stinks
9wood
Sr. Member

Not aware of any email for complaint or customer service for that matter my experience is complaint go ignored

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Re: Call back option stinks
vzw_customer_support
Customer Support

I can't apologize enough. Covid has messed everything up. We are still working on that feature. It's not perfected yet. I would like to help. Has your concern been addressed? VCarter_VZW

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