Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Call history
Freonr22
Member
1 Solution

Correct Answers
Re: Call history
tikibar1
Sr. Leader
Sr. Leader

If you're logged into your My Verizon account as Account Owner/Manager, click the red View Usage Details button, then Minutes on the left-hand side.  Use the drop-down, if applicable, to choose the appropriate line.

Logs from previous billing cycles can be viewed by hovering over My Billing & Usage at the top of the screen, then clicking View Bill.  Use the drop-down to select the appropriate bill, then click the Calls&Messages tab.  Use the drop-down to select the appropriate line, if applicable, then click Voice.  Calls logs are available for the past 18 months.

View solution in original post

Re: Call history
tikibar1
Sr. Leader
Sr. Leader

If you're logged into your My Verizon account as Account Owner/Manager, click the red View Usage Details button, then Minutes on the left-hand side.  Use the drop-down, if applicable, to choose the appropriate line.

Logs from previous billing cycles can be viewed by hovering over My Billing & Usage at the top of the screen, then clicking View Bill.  Use the drop-down to select the appropriate bill, then click the Calls&Messages tab.  Use the drop-down to select the appropriate line, if applicable, then click Voice.  Calls logs are available for the past 18 months.

View solution in original post

Re: Call history
Boots12
Member

Hi it's shows calls but not text info every text just shows the number I'm using is there a setting I have to change online ? Any help would be appreciated ty

0 Likes
Re: Call history
Boots12
Member

Is this the same for prepaid because I used to be able 2 now it's just the cell number that's on my phone don't get why

0 Likes
Re: Call history
tikibar1
Sr. Leader
Sr. Leader

These instructions are for post-paid accounts; AFAIK, pre-paid accounts don't have the same level of detail.

0 Likes
Re: Call history
vzw_customer_support
Customer Support

We want to make sure you are able to view your usage, Boots12. In order to review usage, once signed in to My Verizon click the Usage menu on the left side of the page. Using the tabs, you can review usage. For message usage the details include the date and time, event, number of texts, and if the message was successful.


AndreaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Re: Call history
Mike285
Member

Yes I need that 

0 Likes
Re: Call history
KH-OrnEsh
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

0 Likes