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Can I change how many rings before voicemail picks up?
Finny
Member

Is there a way to change how many rings or how long a caller must wait before the call goes into voicemail?

I have received complaints from customers that it takes too long.

Thanks

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Correct Answers
Re: Voicemail Options - changing how many rings before voicemail
tikibar1
Sr. Leader
Sr. Leader

It's set by the system at roughly 30 seconds and can't be changed.  Sometimes using a different ringtone helps.

View solution in original post

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Re: Voicemail Options - changing how many rings before voicemail
tikibar1
Sr. Leader
Sr. Leader

It's set by the system at roughly 30 seconds and can't be changed.  Sometimes using a different ringtone helps.

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Re: Can I change how many rings before voicemail picks up?
gtarp
Member

If anyone from Verizon ever reads any of these posts, maybe they could call AT & T and ask them how they can change this setting, since Verizon can't figure it out.  This per Verizon "technical support".

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Re: Can I change how many rings before voicemail picks up?
KH-Michael
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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Re: Can I change how many rings before voicemail picks up?
vzw_customer_support
Customer Support

We would like for you to have this option. FCC regulations prohibit us from having this as an option.

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