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Can I drop my trade in package off at the Returns Department in-person?
ForeverOptimistic

I am close to my 15 day deadline to get my trade-in turned in & don't want to lose the promo.  Can I drop my phone off in-person at the Returns Warehouse in Fort Worth?  or Would it arrive quicker if I mailed it from a place near the facility?  

When I upgraded & opted to trade in an old device for a promo, the confirmation email said to remember to send in the old device 15 days after receiving the trade-in kit.  I just noticed that the package in the trade in kit says 15 days from date of purchase. I chatted with a Verizon rep who said I won't lose the promo, but I need to know if it would be better to drive the old device to Fort Worth.

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Re: Can I drop my trade in package off at the Returns Department in-person?
Tigerstep
Sr. Member

You can drop it off at a nearby corporate store. Go to the Stores link on the top of this site and enter your zip. Any corporate location will have a * next to the name. Those require an appointment, but a corp store can do the return for you if you're pressed for time!