Can I go back to my old phone while still under the two year contract?
perfetic
Newbie

Hi,

My iPhone recently got water damaged (I lost it in snow and then found it). My two year contract isn't close to being finished, so I was wondering if I could just go back to using my old phone that I had before my iPhone. Is that possible? And if so, what are the steps I need to take to switch from my current iPhone to my old phone?

Thanks!

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Re: Can I go back to my old phone while still under the two year contract?
Not applicable

Yes. You can swap phones online in your MyVerizon account. Your contract still is active.

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Re: Can I go back to my old phone while still under the two year contract?
rcschnoor
Legend

If it is not a 4G phone, then you can simply dial *228, option 1 from your old phone.

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Re: Can I go back to my old phone while still under the two year contract?
Not applicable

Yes. You can swap phones online in your MyVerizon account. Your contract still is active.

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Re: Can I go back to my old phone while still under the two year contract?
ponyruns
Contributor - Level 3

Yes you can go back to your old phone.  You simply need to dial *228 on your old phone then select option 1 "activate this phone" .   

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Re: Can I go back to my old phone while still under the two year contract?
perfetic
Newbie

Thank you! I'll try that.

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Re: Can I go back to my old phone while still under the two year contract?
perfetic
Newbie

Thank you for such a quick reply!

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Re: Can I go back to my old phone while still under the two year contract?
perfetic
Newbie

Thank you! This was so much more helpful than waiting for a support agent.

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