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Can't complete online order - All payment types not being accepted
prago3
Member

I've been trying to upgrade one of the devices on my account.  Navigating through the screens, customized, added accessories, acknolwedge the contracts.  And Place Order.  Every payment type is not being accepted.  I've tried multiple times this week and same issue.  The payment types included bill to account, paypal, and actually entering a card.  None of them worked.  Has anyone else encountered this issue?  I've bought numerous things online with VZW before and never had this issue.

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Re: Can't complete online order - All payment types not being accepted
vzw_customer_support
Customer Support

 

Prago3, I am truly sorry to hear that you are experiencing this issue when attempting to complete an order. We certainly want you to be able to get that new device. As you mentioned that you have made numerous attempts, we would love to get this order completed with you. Simply contact our sales team at 800-225-5499, and we will gladly take that next step. -Loren

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