Can't log in to business account.

[djames_55]

I've been trying to log in to a business account which I forgot the user name to, but every time I enter the account number and email it pops up with an unexpected error. I've been trying to contact customer service but they seem to always be busy. How can I fix this problem so I can sign in?

[vzw_customer_support · Accepted solution]

djames, let's make sure that you have the access that you need. Just to be sure, we can try to clear your browsers cache and cookie data and then try to log back in. If the issue persists we would want to reach out to our Customer Service directly at 800-922-0204 to reset or unlock the online account.

AdamG_VZW
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