Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Can't receive verification code on my tablet
ELAN32
Member

I want to change the password on the wireless account for my tablet. After I submit the new password, the system wants to send a verification code to the phone number of the tablet, but it does not receive calls. The system only lists the tablet number and does not provide other options for verification. Is there another way to do this?

Labels (1)
Tags (1)
0 Likes
Re: Can't receive verification code on my tablet
carment_vzw
Verizon Employee

ELAN32-

I know the importance of being able to change your My Verizon password 24/7. Please respond to my Private Message to further assist.

CarmenT_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: Can't receive verification code on my tablet
Boss0523
Member
 
0 Likes
Re: Can't receive verification code on my tablet
vzw_customer_support
Customer Support

Hello, Boss0523. We will be happy to help you reset your My Verizon password. To get started, we have sent you a Private Note. *Cassie

0 Likes
Re: Can't receive verification code on my tablet
vzw_customer_support
Customer Support

Hello, Boss0523. We are to help you with resetting your My Verizon password. Please reply to this Private Note to get started. *Cassie

0 Likes