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Cann't make calls out even to Verizon *611
JanetDelTessandoro

Both my husband and I can not make outgoing calls. If by chance we can the other person can not hear us. I even tried to call verizon *611 and it will not go through. We can text and get incoming calls.  What is going on? How can we fix this when we can't even talk to Verizon. 

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Re: Cann't make calls out even to Verizon *611
vzw_customer_support
Customer Support

How long have you been having this issue? Also, are you able to use your other services (text messages and cellular data)? 

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