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Cannot identify forwarded calls
nwolpmann
Member

Is there a way to identify incoming calls that are forwarded from another number? My work cell number forwards to my personal cell phone and I was able to see the originating caller on AT&T but am now just seeing my work # now that I am on Verizon.

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Re: Cannot identify forwarded calls
vzw_customer_support
Customer Support

Hello there, nwolpmann! I completely understand your concern and we would be more than happy to help and provide you with accurate information. Regrettably, the Caller ID will only identify when directly dialed and not forwarded. Does this make sense? 

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