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Cell phone plan prices
crivera14
Member

As an existing member I have a wireless plan for $50. Next month that same plan is $10 cheaper, Does Verizon wireless price match with that same offer? Are we entitled to that same price? Or as existing customers, do we just simply get charged that extra $10 a month? 
if we are not allowed to get the same price, I would like to see a term or agreement where it states that. 

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Re: Cell phone plan prices
jav6
Leader

@crivera14 wrote:

As an existing member I have a wireless plan for $50. Next month that same plan is $10 cheaper, Does Verizon wireless price match with that same offer? Are we entitled to that same price? Or as existing customers, do we just simply get charged that extra $10 a month? 
if we are not allowed to get the same price, I would like to see a term or agreement where it states that. 


What is the exact name of the plan that you have and are you on a contract?  Where did you see the new lower price plan and what is its name, description and restrictions?

...Just another VZW customer...trying to offer some assistance...
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Re: Cell phone plan prices
crivera14
Member

The plan is called “play more limited “ I pay $55 and online on Verizon’s website same plan is $45

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Re: Cell phone plan prices
jav6
Leader

@crivera14 wrote:

The plan is called “play more limited “ I pay $55 and online on Verizon’s website same plan is $45


Searching 'Play More' on the VerizonWireless site only brings up 'Play More Unlimited' with the pricing below.  Are you able to take advantage of the Auto Pay and paper-free billing discount?

PlayMoreUnlimited.jpg

...Just another VZW customer...trying to offer some assistance...
Re: Cell phone plan prices
vzw_customer_support
Customer Support

Our price plans are a pre-determined amount. We do offer things like employee discounts, and our auto pay/paper-free discounts on select plans but aside from that, they're priced consistently across the board. EstevanC_VZW

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Re: Cell phone plan prices
rcschnoor
Sr. Leader
Sr. Leader

How many lines of service do you have with unlimited data? Do you have autopay set up with a debit card or checking account? Do you have paperless billing set up?

If you have Play More Unlimited on your account, you are eligible for the current pricing. Verizon has a sliding price scale depending on how many lines you have on your account and whether or not you qualify for the autopay discount.

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Re: Cell phone plan prices
vzw_customer_support
Customer Support

These details are helpful, crivera14. In order to receive the pricing that you're referring to, your account must be enrolled in Auto Pay and paper-free billing as shown under item 4: https://www.verizonwireless.com/support/auto-pay-faqs/ Let us know if this helps to clarify.

 

LorenzoP_VZW

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Re: Cell phone plan prices
Tigerstep
Sr. Member

You either don't have the same number of lines or not doing autopay with a checking account.

Nothing special about those plan prices for new or existing customers.

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