Hi ,
Firs all if a customer is chatting with verizon team, who gives verizon authority to call the customer for no reason if a customer if happy on chat with the willingness to get answer on chat.
i was chatting with a rep online camille, for a basic question about the update and wanted to know the answer on chat, but suddenly i recevied a call...
Verizon should know when to call customer, it was 10 pm that i recevied a call with a attitude...
I mean if this is the case that we often would get from verizon then its better to take OFF all my 5 lines.
I hope verizon takes this point seriously for the customer and stop outsourcing the chat.
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