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Company removed tower?
kristinak
Member

Verizon clearly removed a tower over the summer, as service in and around my town has been abysmal.  I did not get anywhere with a customer service rep about this.  How can I find out more information about towers no longer operational? Any other advice?  So annoyed, since I give them a pretty penny every month for what?  Not good service, I can tell you that!

 

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Re: Company removed tower?
vzw_customer_support
Customer Support

We never want you to be without a reliable connection to our network kristinak. I am a consumer myself so I understand the importance of getting what you pay for. I am sorry if this has been your experience with our service. I would love to help. Can you tell me more about what is going on with your service? May I have the nearest intersection and zip code? Is anyone else having this issue? 

AmberF_VZW

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Re: Company removed tower?
bearone21
Leader

cs has no input/information about tower/removal, they lease space on the tower & someone leases where the tower sits.

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