Re: Complaint
vzw_customer_support
Customer Service Rep

Receiving full value for your switch is important, KEVIN020576. The last thing we want is you to regret your decision to join Verizon and leave us. We definitely appreciate our community for providing their assistance, but it sounds like we need to take a closer look to see where this Switch Promotion went wrong. Please be on the lookout for a Private Message so we can better assist.

LynnD_VZW

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Re: Complaint
KEVIN020576
Enthusiast - Level 2

Happy 2 report that verizon came thru and credited me the money I was owed. The situation has been resolved.