Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Complaint
Millisa
Member

I have a complaint I have a payment arrangement for Aug 31 that I set up this past Sunday My phone keeps getting turned off I talked to someone yesterday they reconnected my phone and put on your system to leave my phone on Well today it got turned off I came online talked to someone got the run around then I talked to another rep got this worked out my phone is on now I know my account is past due I will pay it all up here soon I have documentation (chat transcripts and etc) I need my phone to stay on.  this keeps up I’m changing carriers. 

0 Likes
Re: Complaint
Ann154
MVP MVP
MVP

Did you make the payment agreement with the financial services department at 866.266.1445? I didn't think they were open on Sunday. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: Complaint
Millisa
Member

Yes I did I called Sunday afternoon 

0 Likes