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Contacts - duplicating
MARTRE15
Member

My contacts keeps duplicating -- I'm up to more than 33,000 - how do I correct?  What's the easiest way to delete and only keep the actual contacts I want/need?  The Tech at the store had no idea what happened nor how to fix it.

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Re: Contacts - duplicating
vanessas_vzw
Verizon Employee

Wow! I'm not sure I could keep up with half of those contacts in my phone, MARTRE15. Let's get this problem solved.

First, can you please tell me what phone you have? Are you contacts loaded in your phone through Cloud, or another application? Please elaborate so we can better assist you.

VanessaS_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this.

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Re: Contacts - duplicating
MARTRE15
Member

They are on my phone...

Sent from my Verizon Wireless 4G LTE smartphone

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Re: Contacts - duplicating
LLBowen
Member

Same issue.. since we have to use gmail.. everytime I've gotten a new phone.. the numbers duplicated

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Re: Contacts - duplicating
jk5438jp
Member

How can I eliminate the duplicating contacts.   Samsung S9+   where is the source to fix.  They do not seem to back up on the verizon cloud anymore either.

 

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Re: Contacts - duplicating
KH-OrnEsh
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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Re: Contacts - duplicating
vzw_customer_support
Customer Support

Thank you so much for the details. I can help you resolve this. With your Galaxy S9, head to your contacts and select more or the three dots on the top right corner. From here you can select Merge contacts. A list will appear. From here you can manage your contacts and merge the contacts as you need them. Let me know if this works. 
JavierD_VZW

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