Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Contacts switching phones on the same account?
caburleson90
Member

I have noticed contacts disappearing from my phone randomly for over a year. It is really frustrating. The other day, my wife noticed contacts on her phone she had never put in there. They were contacts from my phone. Her phone is on the same account as mine. 

 

Please, how can I get this to stop?? 

0 Likes
Re: Contacts switching phones on the same account?
Tigerstep
Sr. Member

You have something shared on both phones like a Gmail account or Apple ID. 

0 Likes
Re: Contacts switching phones on the same account?
caburleson90
Member

That is probably true. How can I stop the contacrs from jumping phones, tho?

0 Likes
Re: Contacts switching phones on the same account?
vzw_customer_support
Customer Support

We'd be happy to help, caburleson90! What is the make/model of your device and your wife's? Are both devices Apple products? If so, do you both share the same Apple ID? 

0 Likes