Coverage
Mmalonson
Newbie

Where do I go to complain about cellular coverage? I have had Verizon for over 15 years and the coverage gets worse every year. I have 5G service but get 0 bars at my house and work. I live in a highly populated area where 5G coverage can be found 5 minutes up the street, but I can’t send a text. Please help!

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Re: Coverage
vzw_customer_support
Customer Service Rep

Mmalonson,

 

We never what you to have issues with coverage. I know how important it is to get world class service you can rely on. We're glad to help figure out what is going on. What are the nearest cross streets and the zip code where this is happening? You mentioned it is better five minutes up the road. How about outside of the house but still at that location?

 

AndrewT_VZW

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