Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Coverage
Mmalonson
Member

Where do I go to complain about cellular coverage? I have had Verizon for over 15 years and the coverage gets worse every year. I have 5G service but get 0 bars at my house and work. I live in a highly populated area where 5G coverage can be found 5 minutes up the street, but I can’t send a text. Please help!

0 Likes
Re: Coverage
vzw_customer_support
Customer Support

Mmalonson,

 

We never what you to have issues with coverage. I know how important it is to get world class service you can rely on. We're glad to help figure out what is going on. What are the nearest cross streets and the zip code where this is happening? You mentioned it is better five minutes up the road. How about outside of the house but still at that location?

 

AndrewT_VZW

0 Likes