Customer Service? Is that what you call it?

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Verizon has the very WORST customer service now. Come on Verizon, HIRE SOME PEOPLE TO HELP YOUR CUSTOMERS!

This digital thing is absolutely NO help at all. It's like an unprogramed blockhead. Throw it away and get a real person.

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Is this just a rant or is there something the community members could help you understand better?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Have a phone you love? Get up to $500 when you switch and bring your phone.