Customer service is very poor! I upgraded, spending several hundreds of dollars only to be lied to by the representative,RUSSELL (Removed). I was told that my device was going to be sent overnight-day 3-still no phone. Several of the changes we made over the phone were not completed as discussed. I called back in to discuss these items with someone, and that was another waste of my time with empty words. I was told I would get a follow up call, still nothing. Customer service by far is the worst!
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