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Correct Answer!
Customer service
MrNoll814
Member
‎08-11-2021 08:27 AM

Customer service is useless. Have contacted them multiple times with my issue. All you get is the same answer. Please wait 5-7 business days. Don't belive that if you're told to wait. 

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Correct Answer!
Re: Customer service
Doggo
Novice
‎08-11-2021 08:37 AM

Customer service isn't a magic fix it button and more serious issues are resolved outside of Care. If something needs to take several business days, harassing that dept isn't going to change the outcome.

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Correct Answer!
Re: Customer service
vzw_customer_support
Customer Support
‎08-13-2021 08:29 AM

Hi, MrNoll814. We appreciate your efforts in contacting us and our apologies that you have not received a resolution. What's going on? We're here to help. -Lorenzo

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